Refund policy

Refund Policy

Refund Policy for Sons and Daughters of America (SADA)

Last Updated: 04/09/25

At Sons and Daughters of America (SADA), your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy guidelines below.

1. Eligibility for Refunds and Exchanges:

  • Items must be returned within 30 days from the delivery date.

  • Items must be unused, unworn, unwashed, and in the same condition that you received them.

  • All original tags and packaging must be intact.

2. How to Request a Refund or Exchange:

  • Contact our customer service team at info@wearsada.com with your order number and reason for the refund or exchange.

  • We will provide instructions and a shipping address for your return.

3. Shipping Costs:

  • Customers are responsible for the shipping costs of returned items unless the item received was defective or incorrect.

  • Original shipping charges are non-refundable.

4. Processing Refunds:

  • Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

  • Approved refunds will be processed within 7 business days and credited automatically to your original payment method.

5. Late or Missing Refunds:

  • If you haven’t received your refund within 10 business days after approval, please first check with your bank or credit card provider. Delays may occur depending on your bank’s processing times.

  • If you still have not received your refund, contact us at info@wearsada.com.

6. Sale Items:

  • Sale items are eligible for exchanges or store credit only.

7. Damaged or Incorrect Items:

  • If your order arrives damaged, defective, or incorrect, please contact us immediately. We will replace or refund your item at no additional cost to you.

8. Contact Us:

  • For any questions about our refund policy, please contact our customer support team at info@wearsada.com.

Thank you for choosing Sons and Daughters of America (SADA). We appreciate your business and aim to ensure your shopping experience is enjoyable and satisfying.