Shipping policy

Print-on-Demand Shipping Policy

Last updated: 1/06/2026

Thank you for shopping with us. All of our products are made to order, which means each item is printed specifically for you once your order is placed.


Order Production Time

Because our products are print on demand, orders require time to be produced before shipping.

  • Production time: 2–5 business days

  • Production begins after your order is confirmed

  • Orders are not produced or shipped on weekends or holidays

During high-volume periods (holidays, sales, or product launches), production times may be extended.


Shipping Timeframes

Once your order has completed production, it will be shipped according to the shipping method selected at checkout.

Estimated shipping times (after production):

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (U.S.): 2–3 business days (if available)

  • International Shipping: 7–21 business days (varies by destination)

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or customs processing.


Shipping Rates

Shipping costs are calculated at checkout based on:

  • Destination

  • Order weight and size

  • Shipping method selected

All applicable shipping charges are displayed before you complete your purchase.


Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please allow 24–48 hours for tracking details to update after the carrier receives the package.


Split Shipments

If your order includes multiple items, they may be:

  • Produced at different facilities, and/or

  • Shipped separately

You may receive multiple tracking numbers for a single order.


International Shipping & Customs

For international orders:

  • Customs fees, duties, or taxes are not included in your order total

  • These charges are the responsibility of the customer

  • Delivery times may vary depending on customs clearance

We recommend contacting your local customs office for details specific to your country.


Address Accuracy

Please double-check your shipping address before placing your order.

  • We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses

  • Returned orders caused by address errors may require additional shipping fees to resend


Lost, Delayed, or Stolen Packages

If your package is delayed or appears lost:

  1. Check the tracking link provided in your confirmation email

  2. Contact the carrier directly for real-time updates

  3. If the issue persists, contact us at info@wearesada.com within 7 days of the expected delivery date

Once an order is marked as delivered by the carrier, we are not responsible for stolen packages.


Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include:

  • Order number

  • Photos of the item(s)

  • Photos of the packaging

We will review the issue and provide a replacement or resolution when applicable.


Important Print-on-Demand Notice

Because all items are custom printed, please note:

  • Orders cannot be changed or canceled once production begins

  • We do not offer refunds for buyer’s remorse, sizing issues, or color variations

  • Replacements are issued only for defective or incorrect items

Please review product descriptions and size charts carefully before ordering.


Contact Information

If you have questions about your order or shipping, contact us at:

Email: info@wearesada.com
Business Hours: Monday–Friday, 9am–5pm